The initial consultation is free, and we are happy to come and talk to you with no obligation to continue with the work.
The cost of service varies according to the type of work and the length of the project. An estimate of the cost of the work will always be given at the initial consultation stage, if the cost is likely to increase above the estimate, we will always keep you informed.
Payment for my work is required within 14 days; payment by bank transfer is preferred, although we are happy to accept cash or cheque. If the work involves a large amount of sundry expenses ie stationery or postage, we will require this to be paid before the start of the work.
Invoices which remain unpaid after 30 days will incur an 8.5% late payment charge.
We are registered for VAT.
My service is normally available Mon-Fri 9 am to 5 pm although an out of hours service may be available if required.
We do not ask you to enter into a contract, our service is available as and when you need it either on a regular basis or just when you need extra help.
We use the very highest levels of security on our IT systems and always treat our client’s data with the utmost care. We are registered with the Information Commission and work within their guidelines. We would never pass on your data to a third party. However, we may at certain times email you regarding our services.
When we have negotiated to do work for you, we would normally expect you to provide us with the necessary data to carry out the work within 14 days unless a different timescale has been agreed at the start of the contract.
If you require any further information please do not hesitate to contact us.